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Delivery Information

Can I have my order delivered on a specific date?

Yes, although all our items are sent on a Next Day service for freshness, you may choose a future delivery date during the checkout process. We will schedule your order to be made fresh and dispatched the day before it is due to be delivered.

Please note that we cannot deliver on public holidays. Some specialist items (such as birthday cakes) are subject to a 2-4 day lead time, however this will be mentioned on the product page. Next Day orders placed after 4pm will be dispatched the next working day.

Can my order be delivered on the weekend?

Yes, our courier now delivers on both Saturday and Sunday! 

How Much does my order weigh?

The weight of each of our products can be found by clicking the Additional Information tab on each product page. These weights are in kg.

Delivery Weight

 

If you have any further queries regarding our delivery process, products or your orders, please do not hesitate to contact our customer services department by phone or email.

NEW! Track your order with Follow My Parcel

Now you can track your order in real time with DPD's new Follow My Parcel. When you recieve your tracking details to your email or phone, it will now also contain a link which will allow you to see exactly where your parcel is and allow you to watch it's progress until it is delivered.

mobile tracking